FREQUENTLY ASKED QUESTIONS
General
Absolutely! We welcome inquiries for bulk orders and offer competitive pricing for such purchases.
Yes, Off course! Read the User Manual: Start by thoroughly reading the user manual or instructions provided with the medical equipment. Pay close attention to safety precautions, operating instructions, and maintenance guidelines.
Make sure to keep an eye on our website for the latest offers and discounts from KhalsaMedAid. Don’t miss out on your chance to grab your favourite deals!
To get the user manual or installation instructions, you can find the user manual booklet inside the product’s packaging box. Alternatively, you can message us on WhatsApp with your order ID and Khalsa MedAid account user ID for more detailed assistance.
Ordering
In order to process our order quickly, we need the following details from you:
- Your billing/shipping information.
- Your Contact details.
- Your payment details.
No. There are no hidden charges in any of our products.
InsuSafe
Certainly! Our portable cooling case is purposefully crafted with insulin storage in mind from the outset. Across our range, you’ll find ample space to accommodate insulin pens and multiple vials, providing users with the convenience of carrying an adequate supply. It’s crucial to shield your in-use insulin pens and vials from excessive heat, ensuring they’re kept within the safe range of room temperature, below 86°F. Meanwhile, unopened insulin stocks necessitate refrigeration, maintaining a consistent temperature between 35-46°F . Our cooling case are engineered to seamlessly transition between these temperature requirements, safeguarding your insulin’s potency. Feel free to explore the detailed cooling specifications of our cooling case for a comprehensive understanding. Additionally, our cooling case is designed to accommodate a wide array of insulin pens and vials.
Insusafe cooling case is versatile enough to accommodate a wide range of medications that require specific temperature control, whether it’s refrigeration or room temperature.
- Insulin.
- Eye Drops.
- Vaccine.
- Injection.
And other temperature sensitive medicine
Customer service
You Can call us at +91 8815392848 or do mail at khalsamedaid@gmail.com during our working hours from 10:00 AM to 6:00 PM on (Monday to Saturday). We’re here to assist you with any inquiries or support you may need.